Privacy Policy

Last updated: September 2026

CHIAN METAL PRECISION CO., LTD. ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry. This policy is designed to comply with the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you submit an inquiry, subscribe to our newsletter, or contact us. This may include:

• Contact details: your name, email address, phone number, WhatsApp number, company name, and country.
• Your message, product requirements, and any attachments you send.
• Technical data automatically collected: IP address, browser type, referring pages, and visit logs (used for security and analytics only).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations and technical support.
• Process and fulfill your orders, including production and shipping.
• Send you newsletters or product updates (only if you have subscribed).
• Improve our website, products, and customer service.
• Comply with legal obligations and protect against fraud or abuse.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers who help us operate our business (e.g., logistics and shipping partners), under strict confidentiality obligations.
• Legal authorities when required by applicable law or to protect our rights.

4. Cookies

We use cookies to enhance your browsing experience, remember your language preference, and analyze site traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. See our Cookie Banner for consent options.

5. Your Rights (GDPR)

Depending on your location, you may have the following rights regarding your personal data:

• Right to access, correct, or delete your personal data.
• Right to restrict or object to certain processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the details below.

6. Data Security & Retention

We implement appropriate technical and organizational measures to protect your data. Inquiry records are retained for as long as necessary to process your request and meet legal requirements, after which they are securely deleted.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: chian@gmail.com
• Phone: +86 14778010810
• Address: Dongguan, Guangdong, China